Terms & Conditions

Last updated: 8th July 2025

1. Introduction

These terms govern your use of joanallen.co.uk and purchases from Metal Detector Saver. By placing an order, you accept these terms.

2. Customer Requirements

  • You must be 18+ or have guardian consent
  • You must provide accurate information
  • Products must be used legally

3. Products and Pricing

  • Prices in GBP include VAT
  • Prices may change without notice
  • Products subject to availability
  • Product descriptions are approximate

4. Orders

  • We can cancel orders before dispatch
  • Payment processed at order placement
  • Order confirmation does not guarantee availability

5. Delivery

  • Delivery within 30 days of order (UK legal requirement)
  • Ships from manufacturer in China
  • Free UK shipping included
  • If delivery exceeds 30 days, you may cancel for full refund

6. Delivery Failures

  • You have the right to cancel
  • We must refund all payments including original shipping
  • Refund issued within 14 days of cancellation

7. Returns

  • 14-day cooling-off period from receipt
  • Return shipping to China at your cost
  • See Returns Policy for full details

8. Liability

  • Limited to purchase price
  • No liability for consequential losses
  • Statutory rights not affected

9. Contact

10. Governing Law

These terms are governed by UK law.