Terms & Conditions
Last updated: 8th July 2025
1. Introduction
These terms govern your use of joanallen.co.uk and purchases from Metal Detector Saver. By placing an order, you accept these terms.
2. Customer Requirements
- You must be 18+ or have guardian consent
- You must provide accurate information
- Products must be used legally
3. Products and Pricing
- Prices in GBP include VAT
- Prices may change without notice
- Products subject to availability
- Product descriptions are approximate
4. Orders
- We can cancel orders before dispatch
- Payment processed at order placement
- Order confirmation does not guarantee availability
5. Delivery
- Delivery within 30 days of order (UK legal requirement)
- Ships from manufacturer in China
- Free UK shipping included
- If delivery exceeds 30 days, you may cancel for full refund
6. Delivery Failures
If we cannot deliver within 30 days:
- You have the right to cancel
- We must refund all payments including original shipping
- Refund issued within 14 days of cancellation
7. Returns
- 14-day cooling-off period from receipt
- Return shipping to China at your cost
- See Returns Policy for full details
8. Liability
- Limited to purchase price
- No liability for consequential losses
- Statutory rights not affected
9. Contact
Email: sales@joanallen.co.uk
Phone: 020 3883 3451
10. Governing Law
These terms are governed by UK law.